Crowne Plaza Hickory, an IHG Hotel - Hickory, North Carolina

Beckenbauer2010

Ich habe dort zwei Wochen verbracht. Obwohl ich "Gold"-Member der Kette bin, war man nicht in der Lage den üblichen Upgrade durchzuführen. Dafür gab's Frühstücksgutscheine, Bar-Gutscheine, 10% fürs Restaurant, und das Versprechen mich bald möglichst umzubuchen - was selbst auf Nachfrage nie geschah.||||Das Zimmer lag im Südflügel, der leider an einer der meist befahrenen Kreuzungen in Hickory liegt. Das ist an normalen Wochentagen noch zu ertragen, am Wochenende werden allerdings bis ca. 3 Uhr nachts die örtlichen Straßenrennen ausgeführt (die Polizei sieht dem eh nur amüsiert zu). An Schlafen ist dann kaum zu denken.||||Das Zimmer ist gerämig und entspricht dem Standard. Zwei Betten (mit sehr, sehr ausgelegenen Matrazen (man muß sich schon in die Mitte legen, um nicht rauszurollen).||Teppichboden könnte dringend gereinigt werden. Durch die Klima-Anlage (dankenswerterweise mit Temperatursteuerung) müffelt alles ein wenig. Die Vorhänge sind zwar lichtdicht, aber schließen nicht am Rahmen (so dass man früh wach wird).||||Aber die Hotel-Leitung hat vorgesorgt, man findet einen kleinen Beutel auf dem Bett: Mit Ohrenstopfen für den Lärm, Schlafbrille für den Lichteinfall, und Raumspray für den Muff.||Das verdient drei Sterne für den Humor.||||Das Bad zeigt gebrochene Fliesen, lieblos gezogene Fugen, die insbesondere um die Toilette herum nicht mehr ansehnlich sind.||||Room-Service beschränkte sich nachweislich in der ersten Woche, nur aufs Bettenmachen und Handtücher wechseln, eine kaputte Birne im Bad wurde gar nicht gewechselt.||||Zweimal fanden sich noch abgelegte Handtücher in der Badewanne. Spiegel (mit Zahnpasta-Spritzern - so hoffe ich) wurden, gar nicht geputzt.||||Zeitung jeden Tag. Schwimmbad sehr nett. Sehr weitläufiges, aber lautes Hotel.||Empfehlung: Marriott Courtyard um die Ecke buchen (besser Zustand, gerade renoviert, sauberer, sehr freundlicher und ordenlicher Zimmer-Service.

J. J. McQuade

Hotellage zw. zwei viel befahrenen Straßen ist schlecht. Hohe Lärmbelästigung an Abenden und an Wochenenden. Frühstücksbuffet, Service, Gym und Pool auf gutem Niveau

Boom0815

Sehr Gut! Nur die Lueftung der Zentralen Kimaanlage war verschmutz. Alles ander sehr sauber.

kris somers

Booked on hotels.com. Received my key card and paid a $15 dollar fee for incidentals. Upon arrival someone was occupying the room. When I went to the front desk the clerk stated the booked roomed was booked as a "shared room" on hotels.com. Hotels.com does not allow this on their website when booking.

I decided to leave due to safety reasons and requested to refund. Clerk stated I would have to call hotels.com

I proceeded to process with Hotels.com and inquired if there was a shared option for customers. They stated that is not something they offer on their website and that if I'd like to proceed, they can go ahead and start the process for refund.

Next, I called the clerk to inform. I did have question about the $15 incidental considering when I gave my card it wasn't for a " shared room". I simply did not want to be charged for damages, that was not my responsibility.

Front desk clerk was incredibly rude and showed no empathy. I frankly think she was sleeping on the job and was very annoyed of the situation.

Reality is the Crown Plaza hotel put my safety in jeopardy. As a traveling young woman this is not a place I would recommend. Whether or not the clerk with misinformed or wasn't properly awake and caffeinated, I did not want to be another potential statistic. Please be aware especially women.

Philip B

This is my experience with room 2073 on a one night stay. This room was incredibly gross. The hotel is simply run-down, beat-up, dirty, and overall very disgusting. The walls were marked up almost from floor to ceiling. The bathroom was rusty, dusty, and scuffed up. The room smelled musty and mildewy. The room left such an impression on me that I left all my clothes zipped up in my luggage and made sure nothing touched the floor. ||In terms of security, the hotel felt unsafe. This hotel is a sprawling older hotel with many side entrances/exits. I returned to my hotel after work around midnight and the doors that led into the hotel directly up to the second floor were propped wide open. The next morning upon leaving, these side doors were all still propped wide open. |The actual room doors are flimsy older wooden doors that do nothing to reassure you (or block outside sound). ||The hotel (on the road facing side) has a ton of road noise. I had the ol' sound machine cranked up to the max and could still hear noise bleed from traffic throughout the night. ||The price I paid seemed like a great deal at the time of booking ($127/night) and I only had one night... but as soon as I walked in the room I started searching all over Hickory for another option, and unfortunately everything around me was sold out. The bed and sheets on the bed at least were clean enough where I felt comfortable enough to sleep, but I could not get out of there fast enough.||0/10 experience. Would not recommend for any reason or at any price.

karen f

From the minute I walked into the hotel I felt at home. Don McGhee in particular, along with the rest of his staff made the weekend for our group event fabulous. They went out of their way to accommodate some special requests that we had. ||The breakfast buffet was an incredible bargain with everything that was included. I asked if they had chicken sausage and they were more than happy to accommodate me. ||I watched Don running around from morning till late at night. Making sure every detail was taken care of. I finally told him he really needed to get home since he said he was going to be here first thing in the morning. This went on for 2 days straight.||I've been to a lot of events and I know the difference that an amazing hotel staff makes in the experience we have. This one was top notch.

GlennGamble

Stayed two nights while visiting a friend in Hickory. Front desk staff was very helpful. We didn't use house cleaning services.
All of the reviews below are accurate. Tired, needs a interior remodel and update. Clean yes, but the carpets need to go.

Kathie Billmire

This place needs updates. Some of the entrances into the building, to the pool, gym, for example would not always work. I ask the person at the front desk on the issue, she said yea some dont always work. It's not a quiet place while trying to sleep. Doors slamming throughout the night. We picked this place as we heard Tropical Helene was coming up & decided to add a couple of days as we were on vacation on our motorcycles. This place offered, a bar & order food & buffet breakfast in the morning. What a better place to stay if you get stuck for a while. We arrived on Wednesday afternoon. On Thursday, 11 a.m., the hotel lost power and never gain power after we left on Saturday at 10 am. We were in total darkness in our room (our room was inside the hotel). Without an outside window was a challenge using our cell phone flash light. The fun got old fast. Our neighbors had barking dogs (1st night) & a lady complained about anything & everything ? (2nd morning). Why do the folks who assign your rooms put folks so close to each other, especially when there were so many rooms available. Then we heard that a football team was spending the night (3rd night). I thought they would cancel as the hotel still didn't have electricity. We'll, at midnight, 2 buses unloaded the football players, coaches, etc. And they were loud. Yelling and slamming doors. And yes, they were right next to us, and all they way down the hall. For as large as this place is, one would think they would have a backup generator. I would not recommend this place.